Beware of sneaky ‘inactivity’ fees on currency cards

Holidaymakers whose travel plans were dashed this year need to watch out for sneaky ‘inactivity’ fees on prepaid currency cards By Laura Shannon, Financial Mail on Sunday Published: 21:51 BST, 10 October 2020 | Updated: 21:51 BST, 10 October 2020 Holidaymakers whose travel plans were dashed this year need to watch out for sneaky ‘inactivity’ … Read more

What does the future of travel look like after the pandemic?

This year has hit the holiday industry incredibly hard with the coronavirus pandemic rocking all areas of travel. Many have seen flight cancellations, trips left in ruins and future plans put on hold. However, as restrictions began to ease and people started venturing abroad again, we saw a new way of travelling emerge. More people … Read more

Easyjet Holidays promises to refund customers if they change mind about upcoming trips

Easyjet Holidays promises to refund customers if they change their mind about an upcoming trip: Will other travel firms follow suit? The new Protection Promise hopes to encourage customers to book trips  It is offering full refunds for customers who change their mind about holidays We spoke to other travel firms to see if they … Read more

The Travel Journal and Sunny Heart Travel set-up in the pandemic

The travel industry has been decimated by the coronavirus pandemic, with flights cancelled, holiday firms going bust, staff losing jobs and customers angry at the way they’ve been treated by some companies.  But despite this, two travel businesses are confident enough to set-up shop now, despite the industry facing an uncertain future.  The Travel Journal, in … Read more

Airlines continue to trim schedules as consumer confidence wavers

The way in which people are booking flights has altered massively thanks to the coronavirus pandemic. Many have seen holiday plans scuppered in recent months and a battle to obtain refunds. However, appetite for an overseas trip hasn’t waned for everyone – and it appears last minute bookings, to see what countries are on the … Read more

I took BA to court after it cancelled my return ticket without warning

 A passenger has defeated British Airways in court over a small print clause that meant her return flight was cancelled with no warning. Pam Watts fell victim to the ‘no-show’ rule, previously highlighted by Money Mail, which allows an airline to void and even re-sell a return ticket if a passenger misses the outbound flight … Read more

Will I be able to go on a ski holiday in Europe this winter?

One of Britain’s leading ski operators has cancelled all chalet holidays for the upcoming season, as the Government continues to put in place travel restrictions to destinations across Europe. Crystal Ski Holidays, one of the largest booking platforms for winter sports trips, has said it has had to slash its entire ski chalet programme for … Read more

Wrong to deny refunds for cancelled school trips, watchdog rules 

Travel firms are wrong to deny parents refunds for cancelled school trips, watchdog rules By Amelia Murray For The Daily Mail Published: 22:01 BST, 1 September 2020 | Updated: 22:38 BST, 1 September 2020 A junior rugby team from Jarrow, Tyne and Wear, is battling for a £30,000 refund after its trip to Florida was … Read more

We reveal how the tourism industry is adapting to life in a pandemic

Coronavirus has been devastating for many industries and one that has taken a huge blow is travel and tourism, with millions of job losses predicted and billions of pounds lost. However, the damage to some tourism sectors has been even worse than others with charities and other experiences that rely on public funding losing much … Read more

Has your travel insurer taken you for a ride?

Buying travel insurance never used to be a nightmare. Most holidaymakers would run a comparison site search and buy the first affordable policy.  But now the stakes are higher. Travellers stand to lose thousands of pounds if trips are scuppered by the pandemic.  Meanwhile, insurers are scrambling to keep up with the Government’s ever-changing advice … Read more