City centre hotels are ‘struggling’ with occupancy reaching just 30% this summer

Many city centre hotels are ‘really struggling’ with a lack of bookings this summer, new research has revealed. Despite a 686 per cent increase in bookings over the last two months, many city centre hotels are still at only 30 per to 40 per cent occupancy, according to data from hotel technology provider Avvio. The huge … Read more

How British Airways tried to double price of holidays

How British Airways tried to double price of holidays after accidentally selling them at a discount By Fiona Parker For The Daily Mail Published: 22:00 BST, 25 May 2021 | Updated: 09:29 BST, 26 May 2021 British Airways has backtracked after demanding customers cover the cost of an error that saw Greek holidays handed out at … Read more

Teletext Holidays: When will people be refunded?

Hundreds of frustrated Teletext customers have contacted This is Money to say they have been waiting months – even more than a year in some cases – for a refund.  Disappointed holidaymakers say they’re still waiting to receive thousands of pounds back after their holidays were cancelled but have been unable to get in touch … Read more

Mystery holidays promise to send travellers abroad at a low cost

Holidaymakers could pay just £99 per person and win a seven night trip to Antigua – or two nights in Dublin – depending on what location they are drawn in Wowcher’s mystery getaway offer. For under £100 customers are able to get a holiday abroad, they just don’t know where and thanks to the low … Read more

RELAX and find holiday cover you CAN rely on

Complaints about travel insurance have tripled over the past year as thousands of fed-up holidaymakers had claims declined or delayed during the Covid-19 crisis. Exclusive data from the Financial Ombudsman Service, which resolves disputes between customers and businesses, shows that more than 6,000 complaints were filed between April and December 2020, a 208 per cent … Read more

Travellers don’t need to pay for a GHIC

Watch out for the Global Health Insurance Card scam: Travellers warned about unofficial websites charging for free EHIC replacement Survey suggests many think they have to pay for a Global Health Insurance Card This is despite it being free like the EHIC  Unofficial websites are charging consumers around £29 per application  By Grace Gausden For … Read more

Enjoy the freedom of the open road on a campervan adventure

A holiday on wheels… before the rush starts: From next month you can enjoy the freedom of the open road on a campervan adventure Campervan holidays will be the first allowed to go ahead   Motorhome rental companies are introducing flexible terms and conditions Self-contained facilities could be open for hire from April 12 in England  … Read more

Allora: AI hotel booking system says it helps guests find their perfect stay

A hotel booking engine, powered by Artificial Intelligence, says it is transforming the way travellers find their perfect stay online as well as enabling hoteliers to upsell.   Allora, created by hotel data firm, Avvio, is a system used exclusively by hotels on its websites, not travellers, to find out exactly what they want when booking stays. … Read more

Sunny Heart Travel: Ex-Thomas Cook staff launch it on 1 March

Opening a travel agent in the midst of a global pandemic may seem like a brave move but that is exactly what Sunny Heart Travel is doing. The travel firm, made up primarily of ex-Thomas Cook employees, is set to launch on 1 March and the team are ‘very optimistic’ about future success. Initially due … Read more