Royal Bank of Scotland offers mortgage relief to customers hit by coronavirus

Royal Bank of Scotland defers mortgage and loan repayments for up to THREE MONTHS for customers impacted by coronavirus RBS has said it would also waive early closure charges on fixed savings accounts  Bank will offer refunds on credit card cash advance fees to affected customers  The bank said customers could apply for increased temporary … Read more

Customers think Santander’s new online banking log in is less secure

Some customers of Santander have accused the bank of making its online banking less secure after it revamped the way customers log on. At the end of January, the banking giant made changes which would make it ‘easier’ for customers to log into their account, requiring them only to enter their personal ID and a … Read more

Five out of the six High Street banks allow customers to bank cheques made out to their middle names

Five out of the six High Street banks allow customers to bank cheques made out to their middle names By Samantha Partington For The Daily Mail Published: 22:00 GMT, 10 September 2019 | Updated: 09:13 GMT, 11 September 2019 Current account holders can still bank cheques made out to their middle names in five out … Read more

Chinese takeaway begs customers not to stay away over coronavirus fears with sign

Chinese takeaway begs customers not to stay away over coronavirus fears with sign reading ‘not been to China in over 20 years’ as UK cases hit 209 Pearl River in Reading, Berkshire, displayed sign due to a slump in business  Comes after schools in the county closed due to teacher having Covid-19  The diagnosed teacher … Read more

Top travel firms relax strict booking policies to tempt more customers on luxury breaks

Top travel firms relax strict booking policies to tempt more customers on luxury breaks as bookings fall amid coronavirus outbreak Royal Caribbean will allow cruise cancellations up to two days before departure Kuoni decided to let guests change trip dates by seven days before leaving Comes as at least six passengers died after catching virus … Read more

Customers are sprayed with ‘DISINFECTANT’ amid coronavirus panic: Costco worker douses people

Customers are sprayed with ‘DISINFECTANT’ amid coronavirus panic: Costco worker douses people at the front door like they are going through a cattle dip as fear over killer virus grips the nation Businesses across the UK are taking precautions against the spread of the virus Footage shows customers at a Costco store being given hand … Read more

Fridge makers are misleading customers over the amount of food they can hold

The chilling truth about the size of your fridge: Makers are misleading customers over the amount of food they can hold, consumer experts claim Which? investigation found average fridge capacity is exaggerated by a third Worst models overstate amount they hold by equivalent of 5 bags of shopping Manufacturers measure volume of compartments once shelves … Read more

Thousands of Virgin Media and Sky broadband customers are left without internet

Thousands of Virgin Media and Sky broadband customers are left without internet as massive outage strikes across the UK Broadband outages hit customers of both providers during Thursday morning  Twitter users are furious about the outage, which is affecting home and business Sky said last night it would be conducting maintenance in towns east of London   By … Read more

Flybe sends 2am texts telling thousands of customers not to go to airports

Flybe customers have been told not to travel to the airport today in texts sent in the middle of the night after the airline collapsed putting 2,000-plus jobs at risk and leaving thousands of passengers stranded across the UK. All the regional airline’s flights from 12 UK airports including hubs at Birmingham, Manchester and Exeter have … Read more

Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that meters fitted by the firm do not work properly and have resulted in a sharp rise in bills – and one claims his costs have doubled.  The water firm has made installing meters compulsory at customers’ homes meaning many have had the devices fitted even if they don’t want … Read more