SSE smart meters say customers have been charged £42,000 for a day’s worth of energy

SSE customers wonder if they have been April Fooled as smart meters say they have been charged £42,000 for a day’s worth of energy Thousands of SSE customers woke up to huge charges on their smart meters Some thought it could be an April Fool’s joke, as sums reached nearly £42,000  The energy company confirmed … Read more

SSE smart meters say customers have been charged £42,000 for a day’s worth of energy

SSE customers wonder if they have been April Fooled as smart meters say they have been charged £42,000 for a day’s worth of energy Thousands of SSE customers woke up to huge charges on their smart meters Some thought it could be an April Fool’s joke, as sums reached nearly £42,000  The energy company confirmed … Read more

Suppliers charged up to 14p a day to rent out smart meters

The true cost of having a smart meter has been unmasked and it suggests the potential savings households are claimed they could make are offset by these hidden charges. Energy providers have to pay several companies when providing smart meters to customers, known as Meter Asset Providers. Rent can be as much as 14p a … Read more

Smart meters may be used to switch off your electricity without warning or compensation 

The Government is considering giving energy networks the power to switch off a household’s energy supply without warning or compensation for those affected.  A series of backdoor ‘modifications’ to the Smart Energy Code have been proposed by officials and look set to pass into law by next spring.  These include giving networks the right to decide … Read more

Now they’re trying to make us all get smart water meters

Now they’re trying to make us all get smart water meters…and, guess what, it’ll lead to higher bills By Toby Walne, Financial Mail on Sunday Published: 21:57 BST, 11 July 2020 | Updated: 22:40 BST, 11 July 2020 Water companies are forcing ‘smart’ water meters on to customers in a move critics fear will trigger … Read more

Deadline for the national rollout of smart meters gets put back to June 2025

Now smart meters are delayed AGAIN: Deadline for the national rollout of new energy reading devices gets put back to June 2025 Smart meter rollout deadline is put back until June 2025 after repeated delays Just 31 per cent of homes had a functioning device at the end of last month The delays have been … Read more

Energy customers with prepayment meters are overpaying by £389m a year

Households that have prepayment meters are paying over the odds for their energy supply to the tune of nearly half a billion pounds a year, new data claims.  More than four million prepayment meter customers are overpaying on their energy bills by an average of £94 a year each, when compared to those with a … Read more

Roll out of smart meters halted to protect customers during pandemic

Roll out of smart meters halted to protect customers during the coronavirus pandemic By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 31 March 2020 | Updated: 22:54 BST, 31 March 2020 The roll out of smart meters has been suspended due to the coronavirus pandemic.  Trade body Energy UK says its members … Read more

Millions of first generation smart meters fitted last year as rate of installations drops 

Revealed: Millions of ‘dumb’ first generation smart meters were fitted last year as overall installation rates drop 12% Of the 4.5m meters installed, 1.5m were still first generation devices  These figures do not count towards supplier’s official targets  The number of installations has also dropped since 2018  By Grace Gausden For This Is Money Published: … Read more

Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that meters fitted by the firm do not work properly and have resulted in a sharp rise in bills – and one claims his costs have doubled.  The water firm has made installing meters compulsory at customers’ homes meaning many have had the devices fitted even if they don’t want … Read more