Thousands of Santander customers are unable to use mobile and internet banking and its app due to ‘technical issues’ Santander says it does not have ‘any timescales at the moment’ to fix problem Some people are unable to use their debit and credit cards in supermarkets Internet, mobile and app banking is down and phone … Read more
Asda tries out unattended food deliveries in bid to maintain shoppers’ appetite for grocery drop-offs once they return to the office The supermarket is installing delivery boxes outside of customers’ homes Food inside can stay fresh for up to 4 hours and is securely locked Leaving deliveries unattended could make grocery shopping more convenient as … Read more
Eon rapped by watchdog after taking direct debit payments early for 1.6m customers on Christmas Eve Eon is paying back over £55,000 to customers who had payment taken early The supplier took Direct Debit payments from many early over Christmas It is also paying over £650,000 to the Energy Redress Fund By Grace Gausden For This … Read more
Barclaycard customers have called on it to reverse heavy-handed credit card limit cuts hitting cardholders whose financial circumstances have remained steady – or even improved – over the last year. This is Money received a deluge of responses from readers by email and on social media after we reported on the growing backlash against the … Read more
One Call Insurance is again being called out by customers, who say it failed to cancel their policies when asked. This is Money previously reported on the firm not returning full refunds to its customers, despite them cancelling during the cooling-off period. The Yorkshire-based insurer now faces claims that payment is still being taken from … Read more
Fifth of John Lewis customers not in easy driving distance of their nearest store after third of shops close By Daily Mail City & Finance Reporter Published: 21:54 BST, 11 April 2021 | Updated: 21:54 BST, 11 April 2021 A fifth of John Lewis customers are not in easy driving distance of their nearest store … Read more
Giggling delivery rider bounces up and down on customer’s trampoline in hilarious helmet camera footage (and he even got a tip) Sharil Berlandier, 25, works as delivery driver for GrabFood in Seletar, Singapore Footage shows him asking one customer whether he can bounce on trampoline Customer agrees and Mr Berlandier is heard giggling with delight … Read more
The launch of Deliveroo onto the stock market was supposed to be a vindication not just for its founder, its financial backers, and even the Chancellor – but for its customers too. Many initial public offerings are closed to small investors. But Deliveroo opened the float to its six-million UK customer base. Some 70,000 of … Read more
The lunch of Deliveroo onto the stock market was supposed to be a vindication not just for its founder, its financial backers, and even the Chancellor – but for its customers too. Many initial public offerings are closed to small investors. But Deliveroo opened the float to its six-million UK customer base. Some 70,000 of … Read more
SSE customers wonder if they have been April Fooled as smart meters say they have been charged £42,000 for a day’s worth of energy Thousands of SSE customers woke up to huge charges on their smart meters Some thought it could be an April Fool’s joke, as sums reached nearly £42,000 The energy company confirmed … Read more