I have had intermittent internet signal over the past few weeks. How can I get compensation?

A car crashed into the broadband cabinet at the end of my road a few weeks ago and since then my internet has been cutting out intermittently. I am working from home so this has been frustrating. On one day, I had no internet at all as Openreach tried to fix the issue. I am … Read more

Utilita to pay £500,000 in compensation after overcharging 40,000 customers

Energy provider, Utilita, has agreed to pay £500,000 in compensation after it overcharged almost 40,000 customers. Ofgem, the industry watchdog, said prepayment customers were overcharged by a total of more than £125,000. Pre-payment customers are some of the most vulnerable as they are often those who struggle to pay their energy bills.   Ofgem said the … Read more

Smart meters may be used to switch off your electricity without warning or compensation 

The Government is considering giving energy networks the power to switch off a household’s energy supply without warning or compensation for those affected.  A series of backdoor ‘modifications’ to the Smart Energy Code have been proposed by officials and look set to pass into law by next spring.  These include giving networks the right to decide … Read more

South Western Railway customers face strike compensation deadline

Commuters caught up in South Western Railway’s lengthy industrial action last year have until the end of this month to claim compensation. For 27 days from 2 December, SWR embarked on Britain’s longest rail strike in history, hitting millions of commuters relying on its trains running in and out of London and beyond. Around 850 … Read more

Majority of Windrush scandal compensation claimants are still without payment

1948-70 – Nearly half a million people moved from the Caribbean to Britain, which in 1948 faced severe labour shortages in the wake of the Second World War. The immigrants were later referred to as ‘the Windrush generation’.  Working age adults and many children travelled from the Caribbean to join parents or grandparents in the UK … Read more

Convicted Troubles terrorists excluded from victims’ compensation payments

Terrorists excluded from Troubles cash: Anyone convicted over Northern Ireland conflict should not be eligible for victims’ compensation payments, Government guidance states People convicted of terrorism offences in Troubles ineligible for compensation Details of delayed scheme to support victims of the conflict published yesterday Sinn Fein boycotting initiative as approach ‘excludes’ thousands of injured people … Read more

Millions of Britons could demand lucrative PPI pay-outs in ‘second wave’ of compensation

Millions of Britons could demand lucrative PPI pay-outs in ‘second wave’ of compensation after courts find products were ‘unfair’ Court rulings say PPI was ‘unfair’ because banks did not disclose commissions Commissions on some products amounted to 95 per cent of the cost of policy The deadline for making a PPI claim was set by the … Read more

Zimbabwe offers £2.7 billion compensation to 4,500 white farmers

Zimbabwe offers £2.7 billion compensation to 4,500 white farmers whose land was seized under Robert Mugabe Zimbabwe on Wednesday signed a compensation agreement with white farmers  Their land was seized over 20 years ago under country’s controversial reforms Compensation is for built structures including farmhouses, irrigation systems  By Afp Published: 16:55 BST, 29 July 2020 | … Read more

Man wrongly accused of PC Andrew Harper’s murder starts bid for compensation from the police

Friend of the killers of PC Andrew Harper starts bid for compensation from the police – after he was wrongly accused of the murder Jed Foster, 21, has begun legal action against Thames Valley Police He is claiming unlawful arrest, false imprisonment and malicious prosecution Mr Foster spent a month in custody after being charged … Read more

PR couple lose compensation fight after buying dream Surrey home and finding noisy bedsit next door

A PR power couple have lost their battle for compensation after paying £615,000 for their dream home only to discover the house next door had been turned into a house of ‘noisy’ bedsit tenants.     Matt and Hannah Graydon thought they had found the perfect home to bring up their family when they bought Mark and … Read more