Insurers escape new rules preventing them overcharging loyal customers until next year By Fiona Parker For The Daily Mail Published: 22:00 GMT, 23 March 2021 | Updated: 22:00 GMT, 23 March 2021 Insurers told the Financial Conduct Authority they needed more time to adapt to new rules stopping them overcharging loyal customers Insurers won’t be … Read more
Ofcom fines O2 £10.5million for overcharging 250,000 customers on their final bills after they switched to another mobile provider Pay monthly customers billed for some charges twice between 2011 and 2018 The incorrect bills it charged customers in that time amounted to some £40.7m O2 has refunded customers affected in full, plus an additional four … Read more
AA says it’s sorry for overcharging thousands of customers for breakdown cover By Victoria Bischoff for the Daily Mail Published: 22:00 GMT, 2 February 2021 | Updated: 22:00 GMT, 2 February 2021 Thousands of AA customers have been overcharged for breakdown cover. The insurance giant has written to motorists affected to say it has taken … Read more
Energy provider, Utilita, has agreed to pay £500,000 in compensation after it overcharged almost 40,000 customers. Ofgem, the industry watchdog, said prepayment customers were overcharged by a total of more than £125,000. Pre-payment customers are some of the most vulnerable as they are often those who struggle to pay their energy bills. Ofgem said the … Read more
Security giant G4S has been ordered to pay £44.4 million to avoid prosecution after ‘very substantially’ overcharging the Government for tagged criminals – including some who had died. The Serious Fraud Office (SFO) and G4S agreed a fine of more than £38.5 million and costs of £5.9 million after a near-decade-long probe found three counts … Read more
Energy provider iSupply hit with £1.5m fine after it overcharging thousands of customers By Daily Mail City & Finance Reporter Published: 21:51 GMT, 16 December 2019 | Updated: 21:51 GMT, 16 December 2019 iSupply Energy overcharged around 4,400 of its customers under the new price cap Energy provider iSupply will pay £1.5million after it overcharged thousands … Read more