Can’t get a lockdown Ryanair refund? Try taking the airline to court, says the Holiday Guru 

The Holiday Guru is always on hand to answer your questions.  This week, he offers advice around refunds with budget airlines, villa companies, cruise firms, and more. Q. My husband and I booked to fly with easyJet from Belfast to Lanzarote on December 15. Sadly, he spent six days in hospital with Covid and, at … Read more

Ryanair chief Michael O’Leary: Don’t give airlines bailout

Ryanair boss Michael O’Leary says Government should not give airlines bailout to survive lockdown – despite rivals’ pleas for further state aid By Harriet Dennys, Financial Mail On Sunday Published: 21:51 GMT, 7 November 2020 | Updated: 21:51 GMT, 7 November 2020 Ryanair boss Michael O’Leary has said the Government should not give airlines a … Read more

Should Ryanair be trying to get people to fly uninsured and against advice?

It says a lot about Ryanair’s reputation for customer service that writing a column critical of it feels daft. Nonetheless, the airline that made its name by combining cheap flights with cheap shots at customers had until recently somewhat stepped up its game. Seemingly, having decided that it had taken being mean to customers as … Read more

Ryanair says that 91 per cent of its customers rate it as either ‘excellent’, ‘very good’ or ‘good’ 

Ryanair says that 91 per cent of its customers rate it as either ‘excellent’, ‘very good’ or ‘good’ MailOnline’s etiquette expert William Hanson said Ryanair is ‘joyless’ But the carrier’s October ‘Rate My Flight’ poll yielded largely positive results Ryanair revealed that 97 per cent of its October flights arrived on time  By Ted Thornhill, … Read more

UK Lockdown: BA and easyJet WILL refund customers, Ryanair refuse

Ryanair customers will not be offered refunds for flights in November despite the second lockdown. Passengers will not get their money back but could change the flight to a later date without paying a fee until March next year.   Ryanair has announced losses of £178million from the coronavirus pandemic as its CEO insisted testing could … Read more

Ryanair boss calls lockdown a ‘cover-up for Boris Johnson’s political mismanagement’ amid £178m loss

Ryanair boss Michael O’Leary claims new lockdown is a ‘cover-up for Boris Johnson’s political mismanagement’ – as airline suffers £178m loss in first half of 2020 and predicts WORSE to follow Ryanair announced losses of £178million from the coronavirus pandemic Ireland-based low cost airline said it ‘expects record higher losses’ to come By Dan Sales … Read more

Woman seeks ‘hero’ Ryanair passenger who paid her £50 luggage charge 

A mother says she is desperate to track down the Good Samaritan who stepped in to pay her oversized luggage charge after staff ruled her bag was too big for the cabin. The ‘hero’ was filmed footing the £50 bill for the ‘distressed’ passenger by a fellow flyer as travellers were attempting to board a … Read more

Passenger removed from Ryanair flight from Liverpool to Tenerife following mid air ‘altercation’

Passenger on Ryanair flight from Liverpool to Tenerife is removed from plane by police after it was forced to divert to Lisbon following mid air ‘altercation involving splattered blood’  Ryanair flight FR4346 was forced to divert after a passenger became disruptive  After landing in Lisbon, police boarded the plane and removed the passenger   Witnesses revealed … Read more

Model was ‘told to put on a dirty mask on Ryanair flight after she was stopped from wearing her own’

Model was ‘told to put on a dirty mask on a Ryanair flight after she was stopped from wearing her own’ Bluebell Wooi claims she was told to take off her floral reusable face covering Instead cabin crew ordered her to ask the other passengers for a spare mask But the only one she found … Read more