Ryanair voted worst airline again by Which? with British Airways slipping down the rankings 

Ryanair has finished bottom of the respected Which? annual airline survey for the seventh consecutive year – with British Airways slipping further down both the long-haul and short-haul rankings. In the consumer champion’s poll, passengers have given the Irish budget carrier the lowest possible rating for boarding, seat comfort, food and drink, customer service and … Read more

Ryanair and Edreams fare worst in Which? survey on holiday protections including Atol and LTA

Holidaymakers are at risk of being left adrift without a lifeline should something go wrong on their holidays due to confusion over their rights, an investigation has found. Which? says some of the UK’s biggest travel agents and airlines are giving incorrect information about the cover and protections holidaymakers are entitled to under Package Travel … Read more

Ryanair ordered to pay passenger £420 after failing to compensate her over four-hour flight delay

Ryanair ordered to pay passenger £420 after failing to compensate her over a flight delayed by more than four hours, with a court describing the airline’s actions as ‘unacceptable’ The no-frills airline was sued over a July 2019 flight from Palma to Barcelona The unnamed passenger turned up for the flight but did not board it … Read more

Ryanair passengers paid to ‘offset’ emissions and fill this field with trees but airline pulled plug

Ryanair has dropped two ‘carbon offset’ projects funded by passengers after claims they do little or nothing to reduce total emissions. The budget airline has dumped one tree-planting scheme before a single sapling was planted and pulled funding from a whale-watching project. Critics said the schemes were ‘woefully inadequate’ at cancelling out the massive amount … Read more