On Monday morning at 7am, easyJet announced it was grounding its entire fleet until further notice. An hour and 27 minutes later, easyJet emailed to encourage me to check in online for our family’s flights to Geneva on Good Friday. If I go to my easyJet online account, it still gives no indication that those … Read more
BT Sport customers can apply for refunds as sporting events are called off due to coronavirus outbreak By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 31 March 2020 | Updated: 22:54 BST, 31 March 2020 BT Sports customers can claim back the value of one month’s membership BT Sport customers can now … Read more
For anyone with imminent travel plans, the implications are bleak, writes Tom Chesshyre We’ve had a record number of enquiries from readers this week — hardly surprising given how coronavirus has turned the travel world upside down. With the Government advising against all non-essential overseas trips until April 16 (a period that could be extended) … Read more
Passengers across Britain are being denied cash refunds from airlines despite the Foreign Office travel ban amid the coronavirus pandemic. Dozens have got in touch with MailOnline over the past 24 hours saying they are only being offered the chance to rebook after their holidays were cancelled. Others have been unable to get through to … Read more
Private schools may offer parents partial refunds and freeze fees for next year after being forced to close over coronavirus Private schools are considering returning a portion of fees for the summer term Neil Roskilly, chief executive of the Independent Schools Association, said some ‘will also freeze fees for next year’ Some parents not withholding … Read more
British Airways accused of ‘deliberately blocking online cash refunds for flights’ by ‘hiding’ the application form Frequent flyer website says British Airways is denying customers a legal right The issue is not arising when customers ask for refunds over the telephone An IT-savvy frequent flyer eventually found a workaround for the problem Coronavirus symptoms: what … Read more
More than half of scam victims still being refused refunds despite banks pledging to treat customers more fairly By Amelia Murray Money Mail Chief Reporter For The Daily Mail Published: 23:02 GMT, 18 March 2020 | Updated: 23:02 GMT, 18 March 2020 More than half of scam victims are still being refused refunds despite banks … Read more
BT and Sky Sports are not offering subscription refunds to angry fans after top-flight football is cancelled The broadcaster is hoping live football resumes soon after coronavirus outbreak But subscribers are facing a schedule of repeated matches and wrestling movies Sky Sports will also no longer have Premier League and Football League action Coronavirus symptoms: … Read more
What is current Foreign Office advice regarding travel and coronavirus? The Foreign Office now advises against all but essential travel to 10 small towns in Lombardy and one in Veneto in Italy, which have been isolated by the Italian authorities. These towns are Codogno, Castiglione d’Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo … Read more