Can I get a season ticket refund now Covid-19 makes me work at home?

I have an annual train season ticket to London from Essex which I purchased through work. I renewed in October 2019, so it runs until October 2020 and it cost just over £5,000. However, my company has ordered all staff to work from home until June 2020. It means I have three months of train … Read more

ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.  We had planned this trip for the Easter holidays. However, due to the coronavirus, British Airways cancelled our flights and told us to … Read more

Can I claim a full refund if coronavirus cancels my holiday? Your rights explained

From midnight on Monday, the United States will become the latest nation to extend travel restrictions on British nationals, amid the continuing coronavirus pandemic. The situation will doubtless be of concern not only to those who are currently abroad in affected countries, but also those planning a trip in coming weeks. According to ABTA, a trade … Read more

Passengers demand a full refund as Asia cruise misses out key stops 

Passengers demand a full refund as Asia cruise misses out key stops By A Daily Mail Reporter Published: 23:46 GMT, 14 March 2020 | Updated: 23:46 GMT, 14 March 2020 Hundreds of angry passengers are demanding a full refund from Norwegian Cruise Line after its tour of South-East Asia on its Jade cruise ship visited … Read more

Government will REFUND coronavirus-related sick pay for ALL small and medium-sized firms

Government will REFUND coronavirus-related sick pay for ALL small and medium-sized firms for up to 14 days as Chancellor reveals a £2bn fighting fund to keep companies afloat Rishi Sunak announced government will cover cost of sick pay for small firms Firms with fewer than 250 staff able to claim back coronavirus-related sick pay Fighting … Read more

Italian island Elba promises to refund tourists the cost of their hotel if it RAINS

Italian island promises to refund tourists the cost of their hotel if it RAINS during their stay Island of Elba, off the coast of Tuscany, has launched the ‘Elba No Rain’ campaign Tourists are refunded a night’s stay if it rains for two consecutive hours in a day  The rain must fall between 10am and … Read more

Expedia took my holiday payment EIGHT times and took a week to refund

A holidaymaker was left more than £19,000 out of pocket for a week after Expedia took eight times the amount of funds he was due to be charged from his bank account. Oliver, from London, was shocked to find that his bank account and overdraft had been completely wiped out after the holiday booking site … Read more