Can I get a season ticket refund now Covid-19 makes me work at home?

I have an annual train season ticket to London from Essex which I purchased through work. I renewed in October 2019, so it runs until October 2020 and it cost just over £5,000. However, my company has ordered all staff to work from home until June 2020. It means I have three months of train … Read more

ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.  We had planned this trip for the Easter holidays. However, due to the coronavirus, British Airways cancelled our flights and told us to … Read more

ASK TONY: Premium Bond palaver that left me £500 out of pocket

On September 5, I tried to buy Premium Bonds for my new granddaughter. I went online, filled out the forms and paid by debit card. I was then asked to upload documents relating to the child’s birth, which obviously I did not have.  My son and his wife, who have the documents, both live an … Read more

Basil! I never even use the name…but fraudsters stole it 

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. S.A. writes: I think some scammers are operating off the back of Beside Asset Management Limited, which you … Read more

It’s worth digging…your PPI claim comes to £2,579 

TONY HETHERINGTON: It’s worth digging…your PPI claim comes to £2,579 By Tony Hetherington, Financial Mail on Sunday Published: 23:45 GMT, 14 March 2020 | Updated: 23:45 GMT, 14 March 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those … Read more

JEFF PRESTRIDGE: A truly brutal week – but patience pays (in the end)

JEFF PRESTRIDGE: A truly brutal week – but patience pays (in the end) By Jeff Prestridge for The Mail on Sunday Published: 23:46 GMT, 14 March 2020 | Updated: 23:46 GMT, 14 March 2020 What a week. What a brutal working week. As a money commentator for more than 30 years standing, as disheartening as … Read more

I’ve received a generous lump sum of cash – should I save it or use it to pay down my mortgage?

I’ve come into some money and would like to pay down my mortgage but my lender has an overpayment limit – is there any way around this? By This Is Money Reporter Published: 07:46 GMT, 16 April 2019 | Updated: 15:40 GMT, 16 April 2019 I’ve recently received a generous lump sum of cash and … Read more

NORTH AMERICAN INCOME: The fund that Trump needs to succeed 

NORTH AMERICAN INCOME: The fund that Trump needs to succeed By Jeff Prestridge for The Mail on Sunday Published: 23:47 GMT, 14 March 2020 | Updated: 23:47 GMT, 14 March 2020 Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the sharp market correction in the US triggered … Read more

JEFF PRESTRIDGE: Put on a tin hat – and try our four defensive tips for the trenches 

‘Market falls: is it time to pack up and go home?’ That was the stark question posed by a leading investment expert in response to Thursday’s 10.9 per cent fall in the FTSE 100 Index – the largest daily correction in the index since the Black Monday stock market crash of October 1987. (I remember … Read more