Ticketmaster fined or losing customer payment card details

Ticketmaster fined £1.25m for losing payment card details of more than 1m British customers By Daily Mail City & Finance Reporter Published: 21:51 GMT, 13 November 2020 | Updated: 21:51 GMT, 13 November 2020 Ticketmaster has been fined £1.25m for losing the payment card details of more than 1m British customers.  The US-owned firm, which … Read more

Raging kebab shop customer pulls out a ‘GUN’ after being told to wear a face mask in Welsh takeaway

The man who pulled a GUN when he was told to wear a mask in kebab shop and began ranting about how ‘Bill Gates wants us microchipped’ The drama unfolded at Rhondda Takeaway in the village of Pentre, South Wales Customer became angry after a delivery driver asked him to wear a face mask   Owner … Read more

McDonald’s customer ordered a ‘salad with no lettuce’ and got EXACTLY what he asked for

Leaf it out! McDonald’s customer is slammed for complaining after he ordered a ‘salad with no lettuce’ and got EXACTLY what he asked for James Ellinsworth says he ordered a Shaker Salad without lettuce, in Leven, Fife He was expecting cherry tomatoes, cucumber, and seasonal salad leaves  Social media users  branded him ‘Karen’ for compaining about his … Read more

Uber Eats customer who threatened to go to court over ‘inedible’ KFC hails ‘David v Goliath’ victory

An Uber Eats customer who threatened to go to court to claim back £20 for an ‘inedible,’ KFC meal has hailed his ‘David and Goliath’ victory after the delivery app offered him a £45 goodwill gesture to drop legal proceedings. Ricky Davies, 28, was willing to pay £255 to take Uber Eats to court after … Read more

Mother-of-six is horrified after New Look customer service called her a ‘c***’ THREE times 

A mother-of-six has been left horrified after being called ‘c***’ three times in messages from New Look ater complaining about a missing refund.  Yvonne Redmond, 39, from Sheffield, had already tried to contact the retailer online and by phone when she sent a WhatsApp message about a refund on her £15 jeans order.  The full-time … Read more

Waitrose customer leaves review based on grammar in description

Waitrose shopper who gave shrimp paste two stars due to incorrect grammar on the label is mocked after making a blunder in his scathing review Shopper criticised Waitrose after shrimp paste description used incorrect grammar by describing stir fries as ‘stir fry’s’ on its online product description Another quickly pointed out that the complainant used incorrect … Read more

Airline regulator slammed after botching customer complaints review

The Civil Aviation Authority has been forced to extend its review of how airlines deal with customer complaints after critics slammed the body for failing to tell consumer bodies its plans.  In July, the CAA published a consultation paper proposing how to improve the current Alternative Dispute Resolution system – a scheme used to ensure passengers are … Read more

Moment McDonald’s worker hurls plastic screen at unruly customer who threw straws in her face

Shocking moment McDonald’s worker hurls protective plastic screen at unruly customer who threw straws in her face Video is believed to have been taken at McDonald’s in Penge, south east London The customer, who isn’t wearing a mask, throws handful of straws at the worker Member of staff shouts ‘get out’ at the man before … Read more

Tesco customer finds ‘partially-digested feed’ inside chicken from the supermarket

Shocked Tesco customer finds ‘partially-digested feed’ inside £4.75 chicken she bought from the supermarket Lynnette Parker from Malton, York was left horrified after the grim discovery Chicken’s opening is covered in slimy, yellow bits of corn and grey mushy pieces  Ironically packaging boasts bird is ‘Fed on a whole grain diet for a succulent texture’  … Read more

Energy suppliers can claim ‘green’ credentials by paying just 93p a year per customer

Energy suppliers can claim to offer environmentally-friendly green tariffs by paying as little as 93p per customer per year to renewable power plants, it has emerged. Companies which supply electricity to Britons buy green energy certificates cheaply from wind farms and hydroelectric power stations.  They then have the right to call their tariffs ‘renewable’, even … Read more