EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning Some other airlines still asking people to call for … Read more
Belgravia viewers left disappointed by finale that ‘rushed’ through tying up the plot in 10 minutes – after weeks of complaints about wooden acting and Julian Fellowes’ unlikeable characters CONTAINS SPOILERS Belgravia, ITV period drama by Julian Fellowes, follows life of Trenchard family They’ve recently ascended to the aristocratic society of London’s Belgravia The show … Read more
This Morning presenter Eamonn Holmes was today forced to apologise over his 5G rant, admitting that there is ‘no evidence’ of a link connecting the coronavirus and the new technology. Before kicking off the programme this morning, Mr Holmes said that ‘there is no connection between the present national health emergency and 5G and to suggest … Read more
Scottish Power is facing an inquiry by the energy watchdog after a Money Mail investigation exposed the firm’s shambolic service. Last month, this paper sent a dossier of complaints to Ofgem after we were inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for … Read more
The One Show received 119 complaints from unimpressed viewers over The Pussycat Dolls recent raunchy performance. The recently reformed girl group donned racy outfits for their performance on February 26, where they showcased their latest single React. But the angry response from viewers prompted a statement from the BBC on their website who insisted they … Read more
When energy minnow OneSelect went bust, another small firm successfully bid for its 36,000 customers and took on their accounts. It meant the Dunbartonshire-based Together Energy, which had just 100 staff of its own and outsourced a further 40 in South Africa, increased its customer total by 60 per cent — from 60,000 to 96,000 … Read more
Jennifer Lopez and Shakira’s Super Bowl halftime show drew more than 1,300 complaints from viewers. The Federal Communications Commission received 1,312 complaints after the 2 February performance according to WFAA, which obtained the records through a Freedom of Information Act request, reports. Complaints came from 49 states in the US – all but Vermont. Texas was the state … Read more
Families looking to escape the winter weather are today warned of the dangers of using hotel comparison sites. The websites claim to work with thousands of partners across the world to guarantee the best prices for your budget. But all too often travellers using the platforms are running into problems. Some 7 per cent of … Read more