Thousands of angry and frustrated Britons have complained that their travel insurance failed to pay out when their holidays were cancelled or cut short by the coronavirus, new figures suggest. The Financial Ombudsman Service said it had received 2,561 travel insurance-related complaints between July and September this year, accounting for 3.7 per cent of all … Read more
The Great British Bake Off has been been ‘hit with 15 Ofcom complaints’ after some viewers found this week’s theme ‘racist’. On Tuesday’s show the contestants were tasked with creating treats for ‘Japanese week’, with one amateur baker styling her goods to look like Pandas – leaving fans of the Channel 4 show offended. An … Read more
The Great British Bake Off has been been ‘hit with 15 Ofcom complaints’ after some viewers found this week’s theme ‘racist’. On Tuesday’s show the contestants were tasked with creating treats for ‘Japanese week’, with one amateur baker styling her goods to look like Pandas – leaving fans of the Channel 4 show offended. An … Read more
The Civil Aviation Authority has been forced to extend its review of how airlines deal with customer complaints after critics slammed the body for failing to tell consumer bodies its plans. In July, the CAA published a consultation paper proposing how to improve the current Alternative Dispute Resolution system – a scheme used to ensure passengers are … Read more
The Chase ‘is hit by Ofcom complaints as Bradley Walsh breaks social distancing to shake hands and hug celebrities after they win £120,000’ By Laura Fox For Mailonline Published: 00:25 BST, 22 October 2020 | Updated: 00:25 BST, 22 October 2020 The Chase has reportedly been hit by complaints from media watchdog Ofcom, after outraged … Read more
‘I’ve kept Ofcom from being made redundant!’ BGT’s Nabil Abdulrashid brands himself a ‘hero’ as he laughs off backlash… after sparking 2,055 complaints with ‘political’ routine By Laura Fox For Mailonline Published: 11:56 BST, 13 October 2020 | Updated: 11:57 BST, 13 October 2020 Britain’s Got Talent’s Nabil Abdulrashid has laughed off the backlash sparked by … Read more
Complaints over NS&I service keep pouring in as savers are hit with delays while rates tumble Customers say waiting times for calls to be answered are often up to an hour Some are also finding it difficult to register online after changes to bond prizes By Rachel Rickard Straus For The Mail On Sunday Published: … Read more
Which? is calling for the introduction of a new mandatory aviation ombudsman, saying proposed changes to the ‘broken’ airline complaints system fall far short of what is needed to restore consumer trust in travel. The consumer champion has responded to the Civil Aviation Authority’s (CAA) consultation on potential changes to its current Alternative Dispute Resolution … Read more
Which? is calling for the introduction of a new mandatory aviation ombudsman, saying proposed changes to the ‘broken’ airline complaints system fall far short of what is needed to restore consumer trust in travel. The consumer champion has responded to the Civil Aviation Authority’s (CAA) consultation on potential changes to its current Alternative Dispute Resolution … Read more
Her racy gown on Britain’s Got Talent on Saturday sparked complaints and led viewers to question whether she had suffered a wardrobe malfunction. But Amanda Holden brushed off the drama as she slipped back into a plunging ballgown for a sizzling snap on Wednesday ahead of her BGT performance this weekend. The judge, 49, displayed … Read more