Most British holidaymakers are resigned to the fact that they won’t be able to head abroad this summer due to the coronavirus pandemic causing travel havoc. However, if lockdown restrictions are lifted in the coming weeks, swathes of Britons will be placing a trip somewhere in the UK firmly on the agenda. A rise in staycations … Read more
Ryanair customers are wrongly being told that using the chargeback card-protection scheme is a fraudulent activity. The airline’s staff has also told customers that those who used chargeback could result in them being blacklisted by the airline in the future. Frustrated Ryanair passengers have been complaining for weeks about the struggles they have had trying … Read more
My husband and I booked two holidays to Turkey with Tui for later this year – one in June and one in September. We paid upfront for the first holiday which was more than £5,000 for in cash and a deposit for the second trip. Our holiday in June has been cancelled and we were … Read more
Anxious holidaymakers are being ‘bullied’ into handing over thousands of pounds for trips that are unlikely to go ahead. Countless holidays have been cancelled since the Foreign Office advised against all but essential travel in March. With no end date in sight, and the Government now looking to enforce a 14-day quarantine period for travellers … Read more
Desperate travel firms are attempting to claw money back from holidaymakers by charging ‘monstrous’ cancellation fees. Others are claiming their small print means part of the holiday is ‘non-refundable’, even when the customer is entitled to a full refund by law. Last week Money Mail exposed how airlines and travel agents are using underhand tactics … Read more
Holidaymakers who booked a stay through Sykes Holiday Cottages that coincides with coronavirus crisis being told they will not get a full refund By Toby Walne, Financial Mail on Sunday Published: 21:57 BST, 2 May 2020 | Updated: 21:57 BST, 2 May 2020 Holidaymakers who booked a stay through Sykes Holiday Cottages that coincides with … Read more
EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning Some other airlines still asking people to call for … Read more
We have a 10 day trip booked at the end of May to Corfu. My wife, young daughter and I booked it through LoveHolidays and the flights are with Ryanair. The trip came to just over £2,000, but luckily I only paid for 20 per cent upfront with American Express. We are due to pay … Read more
Thousands of Britons have had holidays cancelled due to the coronavirus pandemic and many of those are now hoping for a cash refund. While this is possible, albeit reasonably time consuming, for travellers who booked directly with airlines, those who had made a booking with a third party operator will find they are unlikely to … Read more
Holidaymakers with trips cancelled due to coronavirus urged to contact consumer watchdog By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 14 April 2020 | Updated: 23:11 BST, 14 April 2020 Holidaymakers who have been denied refunds on trips cancelled due to coronavirus are being urged to contact a consumer watchdog. Money Mail … Read more