New plans could see credit balances automatically returned to customers

Energy firms could be forced to automatically repay customers their credit balances and limit what they can keep with BILLIONS held by them Ofgem is consulting on new proposals that could save £1.45bn in total  It may limit the amount of customer credit balances suppliers can hold Experts have welcomed the news, saying it would be … Read more

Hot tub insurance claims tripled in 2020 after Britons rushed to buy them

Home insurance claims involving hot tubs almost tripled during 2020, new research has revealed. There was an annual increase of 188 per cent in relation to accidental damage claims for hot tubs in 2020, according to data from Aviva. The high ticket items surged in popularity last year as Britons were trapped in their homes … Read more

The best cashback apps and sites for 2021

Millions are now shopping more online than ever before thanks to the pandemic, with households able to have everything they need delivered directly to their door with a few clicks.  Not only is online shopping convenient, savvy customers can also make money back on their essential purchases – including their supermarket shop.  One quick and … Read more

Has the pandemic seen a rise of people willing to mend and make-do?

It’s safe to say the last few decades have been filled by a tide of consumerism in the West. Many of us now buy products with little thought and throw them away with little more, mainly thanks to lower prices and higher disposable incomes. We’re on a never ending consuming loop of brand new smartphones … Read more

We take a look at the changes leading to challenger energy suppliers rising up

The Big Six have long been known as the firms that take up the lion’s share of energy customers in the UK and have traditionally included the same six companies. However, in recent years, an influx of small suppliers have saturated the market, looking to give consumers the best value tariffs and the most efficient … Read more

Best energy deals: Fixed-rate tariffs due to end for 250k households

Quarter of a million households could see energy bills soar next month as hundreds of fixed tariffs end: Here are the best deals to switch to Thousands will be moved on to pricier default tariffs next month  Households  warned to switch to another fixed deal  We reveal the best offers currently on the market  By … Read more

Ex-Vodafone customer left unable to buy new car after error by firm

‘My credit score was nearly zero’: Ex-Vodafone customer left unable to buy new car after error by firm meant it tried to take payment for FIVE YEARS An ex-Vodafone customer found out the firm had been trying to take money  She realised when trying to lease a car and found out her credit score was … Read more

Household bills set to soar for millions on April 1

Millions of households will see a number of their bills increase dramatically on 1 April 2021 in the wake of the pandemic.  Council tax, the TV licence and NHS prescriptions are just some of the costs being hiked from April Fools’ Day.  A number of TV, broadband and mobile providers have also revealed they will … Read more