Complaints rocket as Together Energy is handed 36,000 extra customers 

When energy minnow OneSelect went bust, another small firm successfully bid for its 36,000 customers and took on their accounts. It meant the Dunbartonshire-based Together Energy, which had just 100 staff of its own and outsourced a further 40 in South Africa, increased its customer total by 60 per cent — from 60,000 to 96,000 … Read more

Where home insurance is up most, with storms due to bring more hikes

Where home insurance has been hiked the most: Costs are forecast to keep rising after the storms, but do you live where they are rising steeply already? Home insurance premiums have risen by an average 2.9 per cent across the UK In the South East the cost of home insurance has gone up by 4.7 … Read more

‘My insurer has kept my motorbike for 5 months’: One mans fight with MCE insurance

A motorcyclist was left without his bike for five months after making a claim with his insurer following a crash that he’s adamant was not his fault. After being involved in an incident with a car in August of last year, Stuart Stow, from Middlesex, was left waiting for his insurance firm, MCE, to repair … Read more

Broadband customers charged up to £90 a year to keep email addresses after they switch providers

Some telecoms firms are charging ex-customers up to £7.50 every month to continue using their old email addresses, an investigation by BBC Radio 4’s Moneybox uncovered.  BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. Meanwhile, TalkTalk charges previous customers £5 each month to keep their old email address – … Read more

Dad of two fights HMRC and overturns £2,400 child benefit penalties

A father of two has won a battle to overturn hefty child benefit penalties after unwittingly breaking controversial tax rules. He successfully appealed against fines, currently amounting to some £2,400 including interest, after representing himself against HMRC at a tax tribunal. Ian Taylor (not his real name) argued that he didn’t know his wife was … Read more

DEALS OF THE WEEK: 100 photo prints for free; £5 cashback Just Eat voucher

DEALS OF THE WEEK: 100 photo prints for free; £5 cashback Just Eat voucher; 15% discount on Dulux paint By Toby Walne for The Mail on Sunday Published: 22:02 GMT, 29 February 2020 | Updated: 23:01 GMT, 29 February 2020 Buy 50 classic standard photo prints from online developer Photobox – and get a further … Read more

Are you due hundreds of pounds in compensation? Travel delays, overpaid bills, here’s how to claim

Are YOU due hundreds of pounds in compensation or refunds? From travel delays to overpaid bills and bank charges, here’s how to claim Many could be compensated for train or flight delays Or they could be refunded for overpaid energy bills, bank charges or tax  By Rachel Wait For The Mail On Sunday Published: 22:01 … Read more