‘Come and rescue us, Boris!’ Pleas from British tourists trapped in Tenerife hotel

Some guests chose to stay in their rooms. Others put on their face masks and decided to relax by the hotel’s swimming pool.

The two approaches were just one sign of the confusion and frustration facing a group of British holidaymakers being contained in a Tenerife hotel for two weeks.

Frustrated guests pleaded with Boris Johnson to intervene yesterday and said they were desperate to return home amid a chaotic attempt to control corona virus from spreading within the Costa Adeje Palace Hotel.

At least 160 Britons have been holed up in the four-star resort after the Spanish authorities padlocked its doors when four guests from Italy tested positive.

Yesterday they told of the ‘absolutely awful’ situation and said they had been given conflicting information about how long the enforced stay would last.

Sunbathing in masks: Tourists lounge by the pool of H10 Costa Adeje Palace as they settle in for a two-week lockdown after Spanish authorities confirmed a quarantine 

The hotel laid on free champagne for tourists today after guests were told they would have to stay put at the resort until mid-March

The hotel laid on free champagne for tourists today after guests were told they would have to stay put at the resort until mid-March 

Closed: The H10 Costa Adeje Palace is being guarded by police. Guests were confined to their bedrooms at the four-star hotel in a desperate attempt to stop the virus from spreading

Closed: The H10 Costa Adeje Palace is being guarded by police. Guests were confined to their bedrooms at the four-star hotel in a desperate attempt to stop the virus from spreading

Employees wearing protective masks arrange water bottles in the lobby of the hotel

Employees wearing protective masks arrange water bottles in the lobby of the hotel 

And, as the Foreign Office began contacting them last night telling them they must remain at the hotel until March 10, some complained that staying put placed them at increased risk.

Mandy Davis, who is on holiday with her husband Roger, said: ‘Nobody knows what the right thing to do is, because nobody’s had this virus before.

‘So please, let’s sort something out, come and rescue us please, Boris. And let’s just get the hell out of here.’

Rosie Mitford, who is on holiday with her father and brother, only arrived at the hotel on Monday when the four Italians who tested positive had already left.

The 18-year-old nursing student said: ‘We want to come home now. We don’t see the point of staying here for two weeks when none of us have symptoms and then isolating when we get back.’

Guests were sunbathing in masks and enjoying free supplies of food and alcohol

Guests at the hotel poolside today after learning they would be staying well into March

Guests were sunbathing in masks and enjoying free supplies of food and alcohol at the hotel poolside today after learning they would be staying well into March

Two hotel guests wearing masks wave from the window of the Tenerife resort today where holidaymakers will have to stay put for 14 days

Two hotel guests wearing masks wave from the window of the Tenerife resort today where holidaymakers will have to stay put for 14 days 

Escaped: Anthony Wilkins with his girlfriend Sheila Taylor and her daughters Charlotte and Jess. Officials told Anthony Wilkins, 60, that his stay at the hotel had coincided with the Italian carriers'

Escaped: Anthony Wilkins with his girlfriend Sheila Taylor and her daughters Charlotte and Jess. Officials told Anthony Wilkins, 60, that his stay at the hotel had coincided with the Italian carriers’

British couple David Hoon and Pamela Scott (pictured together) say they fear that 'we stand more chance of catching the coronavirus' during the hotel lockdown

British couple David Hoon and Pamela Scott (pictured together) say they fear that ‘we stand more chance of catching the coronavirus’ during the hotel lockdown

One guest posted this picture of a padlock on a door of the hotel, with a police vehicle parked outside to enforce the quarantine

One guest posted this picture of a padlock on a door of the hotel, with a police vehicle parked outside to enforce the quarantine

The family group were preparing for a reprieve last night when authorities on the Canary Islands said that a group of more than 100 recent arrivals could be allowed to go home. 

Spanish officials have begun tracking down guests who may have come into contact with the infected quartet before returning to their homes across Europe.

Guests holed up at the 500-room property told of the shambolic arrangements inside as they faced two-weeks of quarantine.

Holidaymakers with babies described how they had unsuccessfully pleaded with the hotel for suitable food, while being left without essential products such as nappies.

A police officer walks outside H10 Costa Adeje Palace, which is on lockdown after four cases of coronavirus were detected there

A police officer walks outside H10 Costa Adeje Palace, which is on lockdown after four cases of coronavirus were detected there

A guest wearing a protective face mask stands at the window of the H10 Costa Adeje Palace today where tourists were told they face two weeks in quarantine

A guest wearing a protective face mask stands at the window of the H10 Costa Adeje Palace today where tourists were told they face two weeks in quarantine 

In the UK, family members said they were concerned about the welfare of elderly relatives at the property.

Guests were initially told to ‘stay calm’ and stay in their rooms yesterday morning as medical teams in protective suits handed out face masks and thermometers, then carried out medical checks. Guests have been told to take their temperature twice a day.

The curfew was dropped shortly afterwards and more than 260 guests were seen sun-lounging outside, some in face masks, while others took to the swimming pools.

After more than 24 hours without hot food, the hotel provided a lunch buffet yesterday afternoon and laid on bottles of free Champagne. Images showed hungry guests clamouring for food.

Tourists in quarantine wave from inside the H10 Costa Adeje Palace hotel in Tenerife today

Tourists in quarantine wave from inside the H10 Costa Adeje Palace hotel in Tenerife today

A face mask provided for people quarantined in the H10 Costa Adeje Palace hotel in Tenerife

A face mask provided for people quarantined in the H10 Costa Adeje Palace hotel in Tenerife

Despite the curfew being relaxed, some guests decided to remain in their rooms and had breakfast brought to them.

Lara Pennington, 45, from Manchester, who is on holiday with her two sons and elderly in-laws, said: ‘It’s very scary because everyone is out, in the pool, spreading the virus.’

It has been reported that between 600 and 800 guests from 25 countries are at the hotel in the south-west of the island. Because the containment measures affect guests’ liberty, a local judge will rule each day on whether to allow some to leave.

An Foreign Office spokesman said: ‘Our staff are in close contact with the hotel management and the Spanish authorities and have written to all British guests, and are in touch with anyone identified as vulnerable or in need.’

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