Parcel cover complaints soar as couriers wriggle out of paying claims

Parcel cover isn’t the full package: Complaints soar as couriers wriggle out of paying claims By Fiona Parker For The Daily Mail Published: 22:01 BST, 6 April 2021 | Updated: 22:51 BST, 6 April 2021 Complaints about parcel delivery cover are rocketing as couriers wriggle out of paying customer claims. Most major delivery firms offer … Read more

Victims of bank scams left thousands of pounds out of pocket as firms wriggle out of paying refunds

Blameless victims of sophisticated bank scams are being left thousands of pounds out of pocket because of a refund ‘lottery’. Under rules which were introduced in May last year, banks are meant to refund fraud victims who have taken reasonable care to protect themselves. Yet firms continue to wriggle out of paying refunds and treat … Read more