Hermes pays retailers compensation as computer glitch marked parcels as undelivered

Hermes pays retailers ‘hundreds of pounds’ in compensation after they missed out on processing fee because computer glitch marked parcels as undelivered Courier firm pays 35p to businesses for every packages successfully processed But computer issues saw scores of parcels not logged correctly in the system This meant retailers missed out on substantial sums of … Read more

Two in three retailers have difficulty importing sought-after products

Two in three retailers are having difficulty importing sought-after products – from barbecues, spring bulbs and patio furniture to sofas and laptops. The re-opening of the economy risks being hamstrung by the fact many popular items listed as ‘out of stock’ – as people also scramble to get outdoor furniture in time for the ‘rule … Read more

Some retailers that stayed open in pandemic net a £75m windfall

Some retailers that traded in pandemic net a £75m windfall from tax break aimed at worst hit firms – while others hand cash back to the Treasury By Neil Craven for The Mail on Sunday Published: 12:51 GMT, 7 March 2021 | Updated: 12:51 GMT, 7 March 2021 A handful of retailers that have remained … Read more

Debenhams deal will ‘thrust Boohoo to the top table of retailers’

Debenhams deal will thrust Boohoo to the top table of retailers, claims online fashion retailer’s billionaire co-founder By Daily Mail City & Finance Reporter Published: 21:51 GMT, 25 January 2021 | Updated: 21:51 GMT, 25 January 2021 Boohoo bosses have hailed its ‘transformational’ £55million deal to buy Debenhams as a stepping stone to it becoming … Read more

High Street retailers and luxury brands are BURNING or dumping EU products

High street retailers and luxury brands are burning or dumping products returned by EU customers due to the cost and trouble of bringing them back into the country – as online shoppers in Britain see prices rise by a third for items from Europe.  The Brexit trade deal has seen many customers rejecting goods that … Read more

Post-Brexit shoppers are paying a third more for EU goods as red tape confuses Continental retailers

Post-Brexit shoppers are paying a third more for EU goods as red tape is confusing Continental retailers amid chaos at the ports. Tens of thousands of internet buyers are checking out without realising they will be asked to stump up extra VAT and customs duties when their parcel arrives. Delivery company DPD asked one shopper … Read more

Coming to a supermarket near you? Retailers fear Northern Ireland-style food shortages

Ministers are drawing up plans to allow supermarket lorries to bypass queues at the Channel ports amid fears of food shortages in the UK. Certain vehicles will be given access to open lanes on the M20 in Kent during delays at the Port of Dover and the Eurotunnel terminal in order to cross the Channel, … Read more

America braces for Black Friday: Retailers pin their hopes on shopping bonanza

The Black Friday bonanza has begun across the United States with shoppers lining up across parts of the country as retailers pin their hopes on a spending surge after months of slumping sales and businesses toppling into bankruptcy amid the COVID-19 pandemic.  Despite being warned by the CDC that in-person shopping would drive up the … Read more