A million bill payers will get refunds totalling £10.4million after 18 energy firms overcharged customers who switched to better deals British Gas, Scottish Power, OVO and Shell are all paying out more than £1million Customers who switched from variable and fixed terms deals could be affected Average payout is around £6, but compensation will vary … Read more
O2 fined £10.5m by watchdog after it overcharged 140,000 customers with the telecoms giant blaming billing errors The network has been fined £10.5m by Ofcom after overcharging customers It said the mistake was due to a billing error but has since rectified the problem All customers hit have been refunded and received an extra 4% … Read more
Millions of drivers were overcharged fuel by up to £10-a-tank in lockdown Millions of drivers were overcharged by as much as £10 per tank of fuel Petrol prices fell off a cliff in April after US crude oil crashed into negative values But a probe found that larger filling station groups had saved millions By … Read more
BT fined by Ofcom after the telecoms giant overcharged EE mobile customers who made calls to pricey 118 numbers Ofcom fined BT after it overcharged EE customers for calling 118 numbers The watchdog introduced a cap on 118 numbers to ensure fairer pricing BT did not implement this new rule immediately By Grace Gausden For … Read more