NS&I’s prize mess! Phone lines in meltdown as savers are forced online

NS&I is today accused of turning its back on millions of older savers as it forces them online while its customer service operation falls apart. National Savings and Investments (NS&I) wants more customers to use its website, and will soon stop sending Premium Bond prizes in the post after more than 60 years. However, the … Read more

Top tax-free rates are squeezed after NS&I’s cuts to savings rates

British savers have been dealt yet another blow after the government-backed NS&I took an axe to savings rates, throwing returns across the board into reverse.   The average rate paid by the best five easy-access cash Isas had risen from 0.78 per cent to 0.92 per cent between the start of September and 21 September, when National … Read more