What do the FCA credit card and overdraft proposals mean for consumers?

This morning, the Financial Conduct Authority announced proposals to try and help people struggling with their finances as a result of coronavirus. The proposals are subject to a quick-fire consultation and could come into force next Thursday. Banks have already brought in some measures themselves, but the FCA proposals seek to ensure that customers of … Read more

Avios points: What should I use them on during coronavirus?

Given the Foreign Office has now advised against all overseas travel, it’s likely cancelling holidays is further up people’s priorities than booking new ones. But for those with bucketloads of Avios or American Express points who were intending on putting them towards flights, the news might leave them at a loss as to what to … Read more

Banking with Lloyds for 40 years helped it uncover my £12k PPI payout

When it comes to big banks it is often said that loyalty doesn’t pay. However, in an unusual case, 40 years of sticking with Lloyds Bank was the main reason behind a Hertfordshire man obtaining a £12,000 mis-sold PPI payout. But Richard Harvey’s case also highlighted how the banking giant stung him for worthless insurance … Read more

Three quarters believe in a credit blacklist…it’s a MYTH!

Three quarters believe in a credit blacklist…it’s a MYTH! We’ve asked the experts what you should know By Rachel Wait, Financial Mail On Sunday Published: 23:45 GMT, 14 March 2020 | Updated: 23:45 GMT, 14 March 2020 Many of us know that having a good credit score is key to getting accepted for the cheapest … Read more

Why did a ‘fee-free’ Klarna purchase of a vacuum cleaner land me with a £2.65 charge?

A shopper who used buy now, pay later service Klarna for a £199 vacuum cleaner in three ‘interest-free’ instalments was left confused after he was charged an extra 4.5 per cent for paying with a credit card. John Hitchin, 61, from Cambridgeshire, bought a cordless vacuum cleaner from Vax on 28 January and chose to … Read more

HSBC and Tesco Bank don’t offer credit card soft searching

People applying for credit cards with two major UK lenders have to roll the dice to check if they will be accepted, putting their credit score at risk in the process. HSBC and Tesco Bank require applicants to do a ‘hard search’ which shows up on their credit file, and can damage their credit score … Read more

Will you be charged a fee for using credit card to pay back Klarna?

Credit card customers of high street bank Halifax have reportedly been hit by charges when trying to make Klarna repayments, the buy now, pay later firm said.  In a statement on its website published last week following an exclusive story from This is Money which revealed a Tesco Bank credit card customer had been charged … Read more