First Nectar, now More: TONY HETHERINGTON investigates

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. D.R. writes: I had saved my More points from shopping at Morrisons, intending to use them for my … Read more

TONY HETHERINGTON: Cancelled wedding cost us £22,000

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  N.Y. writes: My wedding was due to take place last August at The Brewery in London, with a … Read more

TONY HETHERINGTON: Cancelled wedding cost £22,000

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  N.Y. writes: My wedding was due to take place last August at The Brewery in London, with a … Read more

TONY HETHERINGTON: Who hoovered up my Nectar points?

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Mrs D.H. writes: After reading your recent report about Nectar, I hope you might resolve my problem.  I … Read more

HETHERINGTON: The tiler, the banned liquidator… and a missing £2.8m

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  B.D. writes: In 2019, I took out a one-year bond for £5,000 with Quinshaw Finance, which promised interest … Read more

TONY HETHERINGTON: Have my water bonds sunk?

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  M.M. writes: Other investors and I purchased investment bonds from Global Water Group Limited valued at nearly £900,000 in … Read more

TONY HETHERINGTON: Firm won’t refund Pompeii trip

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms B.C. writes: In 2019, I booked and paid for a specialist archaeological holiday with Andante Travels to … Read more

TONY HETHERINGTON gets £20k refund for reader from Amex

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Mrs J.A. writes: My husband and I were due to go on holiday to South Africa last March, … Read more

TONY HETHERINGTON: I’m going off the rails trying to pay £7 fare

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. S.H. writes: I used Trainline to buy a £7 Merseyrail ticket from Ormskirk to Liverpool Central Station, but … Read more