ReAssure customers ‘at their wits’ end’ over failings

ReAssure customers with old L&G policies ‘at their wits’ end’ over failings Reassure took over L&G insurance-based savings and pensions business  Readers with old L&G policies have complained of having contributions stopped  Others have been unable to get through to ReAssure to complain  By Colin Nicholson For The Mail On Sunday Published: 22:16 GMT, 6 … Read more

Almost 40% of maternity units are hit by failings, watchdog says

Almost 40% of maternity units are hit by failings: Huge number of centres for mothers-to-be are failing to meet basic safety standards, health watchdog warns Nearly four in ten maternity services are failing to meet basic safety standards, a safety watchdog has warned 38 per cent of units were currently rated as ‘requiring improvement for … Read more

Health Secretary Matt Hancock is blamed for early failings of Cobra meetings

Health Secretary Matt Hancock is blamed for early failings of Cobra meetings as government sources claim he didn’t ‘challenge’ his own department’s Covid-19 crisis response Whitehall’s coronavirus finger-pointing has thrust Matt Hancock into firing line  The Health Secretary is accused of poorly chairing the initial Cobra meetings  Plans have been sketched out for independent minister … Read more

City watchdog warns of serious failings in the equity release market

Money Mail today exposes how pushy equity release salesmen are getting rich by draining the property wealth built up over decades by elderly homeowners. Our investigation reveals how vulnerable customers are bombarded with calls, emails and letters encouraging them to take out expensive loans that can quickly wipe out a lifetime of mortgage payments. And … Read more

Chief Scout Bear Grylls says Scouting must learn from Lord Baden-Powell’s ‘failings’

Chief Scout Bear Grylls said the movement he leads must learn from founder Lord Baden-Powell’s failings Chief Scout Bear Grylls said the movement he leads must learn from founder Lord Baden-Powell’s failings after his statue became a target for Black Lives Matter activists. Mr Grylls, 46, spoke out amid a row over whether or not … Read more

Probation staff failings ‘put public in danger’, damning new report warns 

Probation staff failings ‘put public in danger’ and officials are not learning lessons from incidents in which freed offenders go on to commit horrific crimes, damning new report warns Chief Inspector of Probation Justin Russel says internal checks are not sufficient He says the Government is ‘not doing enough to learn from past mistakes’ System … Read more

Betway fined £11.6m for social responsibility and laundering failings

Betway is hit by record £11.6m fine for failing in its social responsibility to customers after ‘VIP’ client lost £4m of an £8m deposit while another gambled away £187,000 in two days Malta-based firm failed to carry out source of funds checks on ‘VIP’ customer  They deposited more than £8million and lost more than £4million … Read more