Four men are arrested over murder plot after customer, 21, was shot in the leg at McDonald’s

Four men are arrested over murder plot after customer, 21, was shot in the leg while queuing at McDonald’s drive-through Four men aged 19 to 33 were arrested on suspicion of conspiracy to murder  Victim, 21, was passenger in a black Ford Tourneo in McDonald’s drive-through He was taken to hospital for leg injury and … Read more

New York ‘Karen’ not wearing face mask is caught on camera coughing over a customer in a bagel shop

New York ‘Karen’ is caught on camera coughing over a customer in a bagel shop after they complained that she wasn’t wearing a face mask A customer was inside a New York bagel shop and not wearing a face mask Fellow patron asked staff in store why they didn’t insist on masks for everyone  Woman … Read more

Amigo in hot water after customer complaints rocket

Amigo in hot water after revealing customer complaints are rocketing and its potential buyer has backed away By Daily Mail City & Finance Reporter Published: 22:01 BST, 8 June 2020 | Updated: 22:01 BST, 8 June 2020 Amigo Holdings is in hot water after revealing customer complaints are rocketing and its potential buyer has backed … Read more

Scottish Power customer reveals computer error led to bill increase 

‘I was charged £600 more a year due to a glitch’: Scottish Power customer reveals error claiming she was £17k in credit led to huge increase in bills Marion Bell was told her tariff would go up by £600 a year due to a glitch  Scottish Power had it recorded on their system that she … Read more

RAY MASSEY: Lexus in poll position for customer satisfaction

RAY MASSEY: Lexus in poll position for customer satisfaction with an £85k V8 convertible due late this year Lexus took top honours in the latest Auto Express Driver Power poll  The LC convertible has a fabric roof that opens in a speedy 15 seconds By Ray Massey for the Daily Mail Published: 21:51 BST, 8 May … Read more

EasyJet now offering travellers online refunds in U-turn after customer complaints

EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning  Some other airlines still asking people to call for … Read more

Lastminute.com customer refused refund for double-booking error

A Lastminute customer is out of pocket after booking the same holiday twice, believing it hadn’t gone through the first time.  Mr Liu, from Portsmouth, booked a holiday on 1 December 2019 for four people to travel to Tenerife and stay in all-inclusive accommodation from 8 to 12 December. During the booking process, he says … Read more

UK’s Sainsbury’s to limit customer purchases, close…

The country’s leading supermarkets are today taking drastic action including rationing and hiring new staff, in a bid to deal with the unprecedented demand for goods amid the coronavirus crisis.  Sainsbury’s has announced it is restricting customer purchases to combat panic buying, closing its in-store cafes and beefing-up online services to get it through the … Read more

Caffe Nero customer slams chain for £4 panini with ‘one strip of bacon and a quarter of a sausage’

Fuming Caffe Nero customer slams coffee chain for serving £4 all-day breakfast panini with ‘one strip of bacon and a quarter of a sausage’ Rosanne Emma Hassall was given panini containing a few tiny fragments of meat She ordered the ‘all day breakfast egg, bacon and sausage’ at Manchester airport Picture shows panini with shredded … Read more

Barclays customer who tried to transfer foreign currency left waiting for weeks

Why wouldn’t Barclays let me close my account and move £38,000? Customer left waiting EIGHT weeks to transfer foreign currency Robert Cooper closed his main Barclays current account in 2017 Last December, he tried to close three foreign currency accounts and move cash For eight weeks a string of bank employees told him he was … Read more