VICTORIA BISCHOFF: NS&I is alienating older and more vulnerable savers

VICTORIA BISCHOFF: If NS&I axes cheques, what’s to stop other banks from following suit? By Victoria Bischoff for the Daily Mail Published: 22:01 GMT, 1 December 2020 | Updated: 22:01 GMT, 1 December 2020 News that NS&I has delayed plans to axe Premium Bond prize cheques will come as an enormous relief to millions of … Read more

VICTORIA BISCHOFF: Is it time to make your savings pay?

VICTORIA BISCHOFF: Investing’s not just for the wealthy… so is it time to make your savings pay? By Victoria Bischoff for the Daily Mail Published: 22:00 GMT, 24 November 2020 | Updated: 22:00 GMT, 24 November 2020 When it comes to investing, there is nothing wrong with a healthy dose of fear. It stops you … Read more

VICTORIA BISCHOFF: Shut the door on the broadband sharks

VICTORIA BISCHOFF: Shut the door on the broadband sharks and complain to the big providers who hire them By Victoria Bischoff for the Daily Mail Published: 22:01, 17 November 2020 | Updated: 23:20, 17 November 2020 There is a good reason most major energy suppliers ditched doorstep selling nearly a decade ago. And that’s because … Read more

VICTORIA BISCHOFF: Banks must not let us down

VICTORIA BISCHOFF: As coronavirus financial safety nets end, if banks start threatening those struggling to pay, they will lose the trust they are winning back By Victoria Bischoff for the Daily Mail Published: 23:27 GMT, 27 October 2020 | Updated: 23:27 GMT, 27 October 2020 Budget day was always the most important date on the … Read more

VICTORIA BISCHOFF: It pays to be a savvy switcher

VICTORIA BISCHOFF: It pays to be a savvy switcher… so beware of the price comparison site catches By Victoria Bischoff for the Daily Mail Published: 22:00 BST, 20 October 2020 | Updated: 22:28 BST, 20 October 2020 Price comparison sites have saved many of us a small fortune on our energy bills over the years. … Read more

VICTORIA BISCHOFF: Help the police turn the tables on fraud

Fraudsters are running rings around us. As fast as one unscrupulous website is taken down, another ten pop up. If we make our accounts more secure, they simply find an even more ingenious way to break in. It was evident early on that scammers were attempting to cash in on the panic and confusion caused … Read more

VICTORIA BISCHOFF: End Covid-19 blame game

VICTORIA BISCHOFF: Coronavirus, the new go-to excuse for why businesses can’t possibly provide customers with basic customer service By Victoria Bischoff for the Daily Mail Published: 22:27 BST, 25 August 2020 | Updated: 22:27 BST, 25 August 2020 With so many people still working from home, I often receive phone calls from numbers I don’t … Read more

VICTORIA BISCHOFF: Banks must stop using the pandemic as an excuse

At the beginning of this crisis I wrote, ‘If banks fail us now, they will never be forgiven.’ We bailed them out in 2008. It was their turn to save us. Yet nearly five months on, there are queues lining the streets because branch hours have been slashed, customers are being refused help at the … Read more