Commonwealth Bank suffers a major outage as customers are left unable to access the mobile app or ATMs
Commonwealth Bank appears to be suffering its second major service outage within a week.
The bank said on Wednesday about 1.40pm there was an issue affecting some of their ‘merchant’ systems and they were ‘urgently’ investigating the issue.
Customers have reported having they were also having difficulty logging in to the NetBank website, mobile app and some ATMs were offline.
‘We are currently working to fix this and apologise for the inconvenience to your afternoon,’ the company tweeted.
Commonwealth Bank customers have been unable to access their accounts online due to a technical outage on Wednesday (stock image)
Just last Thursday Commonwealth Bank was affected by an Australia-wide system outage that also hit a number of other banks as well as airlines and Australia Post.
That disruption was caused by content delivery company Akamai Technologies’ infrastructure temporarily failing.
Akamai customers such as the Commonwealth Bank, ANZ, Telstra, and Virgin Australia airlines went offline for between one and four hours as engineers raced to repair the problem.