Kmart comes under fire for a worker’s response to mum who found BUGS inside a bucket of blue ‘magic sand’
- Australian mother finds mystery bugs inside a tub of her child’s blue magic sand
- She had bought the sand from Kmart, said an employee told her to throw it out
- Concerned woman took to social media to ask other mothers what to do
- Several members slammed Kmart employee for their ‘morally wrong’ advice
A Kmart worker has been slammed for telling a mother who found mysterious insects inside a bucket of ‘magic sand’ to simply throw it away.
The concerned mother posted a photo of the bug-infested sand to a Facebook group on Thursday.
She asked the group members what she should do with the sand, explaining that a Kmart employee had instructed her to put the product in the bin.
The concerned mother took to social media to ask for help after a Kmart employee told her to throw the bug-infested sand in the bin
Her post was quickly inundated with comments from other concerned mothers who warned the woman not to toss out insect-riddled sand.
Several members speculated the sand could be a biosecurity threat, as the product was manufactured overseas and the bug’s species was unknown.
Other women admonished the Kmart employee for their inaccurate advice.
‘For Kmart to tell you to bin it is morally and economically wrong. These bugs might not even be native to Australia,’ one mother wrote.
The woman said she was ‘freaked out’ by what their comments were suggesting and immediately contacted Biosecurity for help.
Social media users admonished the Kmart employee for their inaccurate advice, while others speculated the mysterious insects could be a biosecurity threat
‘Little update from us, the biosecurity team is currently investigating it and hopefully we will have a name for the bugs soon,’ she commented.
A Kmart spokesperson told Daily Mail Australia the health and safety of their customers and team members was their number one priority.
‘We sincerely apologise for this isolated miscommunication with the customer and we have ensured to re-educate our team on the correct escalation processes’, the spokesperson said.
‘Additionally, we are liaising directly with the Department of Agriculture and the customer to investigate this further.’
Daily Mail Australia has contacted the Department of Agriculture for comment.