Student loan overpayments of nearly £19m go unclaimed

The government is sitting on more than £18 million in student loan over-payments which have been unclaimed by nearly 60,000 graduates, it has emerged today. 

Just under 60,000 former students in England overpaid on their student loans since 2015-16 and are owed refunds, averaging more than £300 per person, according to Student Loans Company (SLC) data.

The figures, obtained by Research Professional News, show nearly £18.4 million of over-payments on student loans in England has not yet been refunded to graduates’ bank accounts.

The SLC said it has introduced a new online repayment service over the past two years to make it easier for customers to manage their student loans and help avoid over-repayment.

But the Higher Education Policy Institute says responsibility to avoid overpayment should not fall on graduates. 

The data, which was obtained under the Freedom of Information Act, shows that between 2015-16 and 2019-20 a total of £18,353,028 was not refunded.

The figures also show that, between these years, 58,950 people had not claimed their refunds.

Nearly £18.4 million of over-payments on student loans in England has not yet been refunded to graduates’ bank accounts

Over-payments are made due to the way information used to be shared about loan repayments.

Historically, repayment information was only shared between HMRC and SLC once a year, at the end of the tax year in April, which meant some people continued to repay their loans after they had settled their bill.

Since April 2019, SLC and HMRC began sharing repayment information on a weekly basis.

Two years ago, Research Professional News first published data on the value of overpayments that had not been refunded.

At that time, the equivalent figure – the total owed for the five most recent years – was £21.6 million, which is £3.2 million higher than the latest figures, which suggests there has been some improvement in refunds.

But in 2019-20, a total of £2,086,928 was still not refunded – although the amount owed to each person on average is relatively low at £78.

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