Caprice reveals stock from her home range has been held in warehouses for six weeks

Caprice has apologised to customers of her home range for the delays in getting orders out, blaming the pandemic for her business troubles.

The model’s By Caprice Home collection is stocked in a number of UK outlets, but she explained in an Instagram video on Tuesday that delays this week at the UK border and pandemic restrictions have created a huge backlog.

Speaking from her London home, the model declared: ‘This pandemic is killing all of us in one way or another!’

Going into detail about the stock delays, she explained that products have ‘literally been sitting in the warehouse….this whole pandemic is affecting us in so many ways.’ 

‘We are working long hours to get all the backlog out in time for Christmas but you deserve to know what we have been faced with as a direct result of this pandemic and new govt regulations being pushed through continuously,’ she said in an accompanying caption.’

‘Shipping from our factories to the UK has been delay after delay and there is only crate space for 25% of stock to be transported from our factories on top of everything else then when it does arrive goods are being placed into port of entry warehouses and stored there for weeks because with the social distancing and other restrictions they don’t have the man power to get stock to suppliers which is us.’

‘In our case our stock has been held up for 6 weeks … it is so frustrating .. they are starting to release it now … we have a huge backlog but I promise we are working up to Christmas Eve so we are trying our hardest not to let you down.’

‘2020 has been so challenging but we are so grateful of the amazing business and support… let’s look forward to new energy and an awesome 2021 … love u guys and sending tons of cuddles to everyone ❤️❤️❤️❤️.’

Elsewhere in the video Caprice explained that she has also been self-isolating as ‘one of my family members just tested positive so we’ve been isolating here in the house, just going out of our minds.’ 

Caprice revealed last week that she has been forced to ditch her Christmas travel plans with her family, after one of her children tested positive for novel coronavirus.

The model, 49 – who raises seven-year-old sons Jett and Jax with her husband Ty Comfort, 54 – had hoped to celebrate the Yuletide season in lavish style with a getaway from their London base, until the test result scuppered all plans.

And a source closed to the Californian beauty has also revealed to MailOnline that she’s fears being struck down with the virus as she cares for her offspring.

The source says all family members were tested in preparation for jetting off, with each getting negative results with the exception of one.

According to the source, Caprice contacted the mummy group at her children’s school ‘to inform them ASAP’ and then followed up with an email to the school.

‘Caprice has been constantly checking the family’s temperature this year,’ said the source. ‘Before the holiday they have had no symptoms at all. She even performed two tests to double check the first test kit wasn’t faulty.’

According to reports Caprice’s family members have had COVID-19 earlier this year already apart from Caprice.

The source said: ‘Back in February, before it was known what all of the signs and symptoms were, she kissed her husband when he lost his sense of taste and smell and didn’t contract COVID-19.

‘However, this time she hasn’t left her child’s side even though he is asymptomatic. She is like a sitting duck and a bit worried she is next.

‘Her entire family have been self isolating as requested by the NHS. She has had a bit of hard time recently, first with her beloved dog Stinker of 20 years who passed away last week and now this.’