Flight attendant, 21, claims that a £100 filler treatment left her lips so swollen

A flight attendant has revealed how filler treatment left her with a pout so swollen it looked like she had ‘baboon bottom’ lips, but would still go under the needle again.

Olivia McCann, 21, from Chorley, Lancashire, revealed how her lips were massaged so hard during a dissolving procedure that they ballooned to triple their size and ‘looked like they were about to pop’. 

The beautician reportedly assured her that swelling was normal, but Olivia was so horrified with the result that she hid at home for four days and declined her boyfriend’s video calls. 

After undergoing a successful lip filler at another salon in 2019, Olivia then decided to try a different filler elsewhere, and was told she would need to have residual product dissolved first.

Olivia McCann (pictured), 21, from Chorley, Lancashire, revealed how her lips were massaged so hard during a dissolving procedure that they ballooned to triple their size

It was during this £100 procedure, in March, before lockdown, that her lips were injected with dissolver and vigorously massaged, a combination that Olivia claims caused her lips to rapidly expand.

After the treatment, self-conscious Olivia donned sunglasses to avoid people recognising her and was forced to miss two days of work due to her super-sized pout.     

The painful experience is just one of several filler-related disasters Olivia’s experienced at different salons over two years including swelling, lumpiness and uneven distribution of filler.

Now Olivia is sharing pictures of her latest ordeal to inspire others to do proper research before having invasive cosmetic treatments after lockdown. 

Olivia reveals her bruised lips (pictured) after having lumps dissolved for the first time in 2018

Olivia reveals her bruised lips (pictured) after having lumps dissolved for the first time in 2018

Self-conscious of her 'gummy' smile and wanting a fuller pout, Olivia first treated herself to lip fillers in April 2018 (pictured before treatment)

Self-conscious of her ‘gummy’ smile and wanting a fuller pout, Olivia first treated herself to lip fillers in April 2018 (pictured before treatment) 

BEFORE: Olivia before she first had fillers in April 2018

AFTER: Olivia said her lips expanded after they were massaged so hard

BEFORE: Olivia before she first had fillers in April 2018 (left). AFTER: Olivia said her lips expanded after they were massaged so hard (right) 

Olivia said: ‘The woman massaged my lips so hard after putting the dissolver in that they went white, they looked like they were about to pop.

‘My lips were triple the size they should be. When I went into the reception to pay the people sitting there waiting to get their lips done were probably looking at me and thinking ‘oh my god’.

‘I was embarrassed driving home and I had to put my sunglasses on, my lips looked like a baboon’s bottom.

‘I didn’t feel like I could go out looking like that, so I just stayed at home, it was awful.

‘I didn’t even want my boyfriend, Harry, to see me. He was FaceTimeing me and I was declining him.

‘I thought, “If you see me like this you’ll never fancy me again”.

‘I rang my friend and she was in tears laughing, saying “I can’t believe you look like tha”‘.’

Olivia spent £100 on the latest procedure in March which caused her lips to balloon (pictured)

Olivia after her second treatment in 2018 which caused her lips to swell

Olivia spent £100 on the latest procedure in March which caused her lips to balloon (pictured left). Olivia after her second treatment in 2018 which caused her lips to swell (right)

Speaking about her latest procedure in March, Olivia said: 'She put the dissolver in and she massaged my lips so hard - it was the worst out of all dissolvings I've had pain-wise'

Speaking about her latest procedure in March, Olivia said: ‘She put the dissolver in and she massaged my lips so hard – it was the worst out of all dissolvings I’ve had pain-wise’ 

Self-conscious of her ‘gummy’ smile and wanting a fuller pout, Olivia first treated herself to lip fillers in April 2018 and went to a place recommended by a friend who was thrilled with the results.

Olivia plumped for 1ml of filler, spread across her top and bottom lip, and was initially pleased with the £230 procedure.

After getting a £150 0.5ml top-up six months later, Olivia claims her lips developed pea-sized lumps that wouldn’t clear no matter how much she massaged them.

Olivia (pictured after her lips returned to their normal size) holding a picture of her swollen lips after she underwent the procedure in March for a fuller pout

Olivia (pictured after her lips returned to their normal size) holding a picture of her swollen lips after she underwent the procedure in March for a fuller pout 

As a gesture of goodwill the beautician offered to dissolve the product for free, a process Olivia described as ‘painful’.

However Olivia claims the beautician didn’t fully dissolve her lips, instead merely injected the lumps themselves.

Olivia said: ‘I’d asked for my top lip to be a bit fuller but instead of trying to create a cupid’s bow shape, she just sort of jabbed it straight in all over the place.

‘The pea-sized bumps came up a few days later. My lips were a lumpy mess, they didn’t look right at all.’ 

Olivia revealed how she would still go under the needle again but would do thorough research beforehand

Olivia pictured on her 21st birthday

Olivia revealed how she would still go under the needle again but would do thorough research beforehand. Right: Olivia pictured on her 21st birthday

She continued: ‘I cried when I looked at myself in pictures because I thought my lips looked silly, they looked like they’d been stung by a bee.

‘I’m a girl getting lip fillers to try to look nice, and then it went the opposite way. No amount of massaging would shift the lumps.

‘Two weeks later I went back, but instead of dissolving the full lip she just stuck the dissolver into the lumps, then told me to massage them when I got home.

‘She tried to blame it on me and said they were lumpy because I hadn’t massaged them, which I had.

Olivia seen with swelling and lumpy lips after having fillers for the second time in 2018

Olivia seen with swelling and lumpy lips after having fillers for the second time in 2018 

‘People think lip fillers are painful, but if you’ve had them dissolved it’s a whole different pain.

‘I’m good with pain but when I got them dissolved my eyes were streaming, I think it’s the worst thing I’ve ever felt.’ 

Speaking about her latest procedure in March, she said: ‘When I went to them [the salon] they said they couldn’t use [it] on my lips and give me what I wanted unless I had my lips dissolved.

‘She put the dissolver in and she massaged my lips so hard – it was the worst out of all dissolvings I’ve had pain-wise.

Olivia was self-conscious of her smile before fillers

Olivia's bruised lips after having lumps dissolved for the first time in 2018

Olivia was self-conscious of her smile before fillers (left). Olivia’s bruised lips after having lumps dissolved for the first time in 2018 (right) 

‘They went so massive I couldn’t do anything for days and when they did go down they were really lumpy and uneven – a proper mess.

‘I emailed work a picture and they agreed I couldn’t go in looking like that.’

However, Olivia, whose lips are currently filler and lump-free, plans to undergo the needle again at a salon that regularly posts examples of their work, has good reviews from customers and is carried out by medically-trained staff.

Olivia said: ‘Even though I’ve had all the bad experiences, I still feel more confident in myself having them done.

Olivia sent a message to the beautician alongside a picture of her lips

Olivia now wants to share her experiences to urge people to do their research before having lip filler treatments

Olivia sent a message to the beautician alongside a picture of her lips (left). Olivia now wants to share her experiences (pictured right following her latest treatment) to urge people to do their research before having lip filler 

‘Recently I find myself over-drawing my lips, I don’t feel as comfortable with my lips [now] because I’m used to them when they’re a bit plumped up.’

Olivia now wants to share her experiences to urge people to do their research before having lip filler treatments.

She said: ‘After what I’ve been through, I wouldn’t trust my face with anyone apart from someone who’s medically trained and who’s been doing it a long time.

Olivia donned sunglasses and hid inside for four days after the procedure where her lips ballooned (pictured)

Olivia donned sunglasses and hid inside for four days after the procedure where her lips ballooned (pictured) 

‘My advice is to make sure you go to someone who’s going to take the time out of the appointment to sit you down, and talk to you about what you’re getting done.

‘They should have good work they can show you, and people who you can speak to who have had a good experience.

‘Make sure it’s a reputable price. There are all these places advertising on social media where they aren’t medical nurses and offering to do treatments at silly prices. It’s scary.’

What is lip filler dissolving?  

A lip filler dissolving treatment allows the breakdown of dermal filler by injecting hyaluronidase – a natural enzyme in the body. 

The process involves a needle injection to dissolve the filler with visible results seen between 24 and 48 hours. 

Before injecting hyaluronidase, a numbing cream is applied to reduce the burning sensation. 

The 10-minute procedure involves tiny injections along the lips to dissolve the lip fillers. 

Lip fillers are naturally dissolved by the body in six to 24 months – however some people choose to speed up the process by having their pout dissolved.  

It is not uncommon to experience swelling and a minority of patients are likely to experience bruising and discolouration. 

However the post-treatment side effects should subside within a few days of having the filler dissolved.